Return Policy
Return Policy
Last Updated: [Date]
Overview
At Phatashala.com, we want you to be completely satisfied with your purchase. If you're not satisfied for any reason, we offer a hassle-free return process within a specified timeframe. Please read the following policy to understand how returns are handled.
3 Days Replacement/Refund Policy
Eligibility:
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Timeframe:
- You have 3 calendar days from the date you received your item to request a replacement or refund.
Replacement:
- If the item is defective or damaged, we offer a replacement. Please contact us at support@phatashala.com with your order number and details of the issue.
Refund:
- If you prefer a refund, please contact us at support@phatashala.com with your order number. Refunds will be processed within 7 working days of receiving the returned item.
Return Shipping:
- To return an item, please contact us for shipping instructions. You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.
Exclusions:
- Certain items are non-returnable, including stationary.
How to Initiate a Return
To initiate a return, please follow these steps:
- Contact us at support@phatashala.com within 3 days of receiving your item.
- Provide your order number and details of the issue.
- Follow the return instructions provided by our customer support.
Contact Us
If you have any questions about our Return Policy, please contact us at support@phatashala.com.